The majority of the product and service information posted on our sites is offered without our collecting any personally identifiable information from you. You can surf the website and view much of our content anonymously.
There are a few activities on our sites where the collection of personally identifiable information is necessary. Those activities include things like entering a contest or sweepstakes, giveaway, making a purchase, requesting a catalog, newsletter or other information, registering on our sites, filling out a survey or questionnaire, or contacting us. We do not market to, seek to solicit information from, or knowingly collect information from children under 13. When we collect personally identifiable information, you will know because you will have to provide that information to us. For most activities, we collect only your name, e-mail address, street address, zip code, and birth date. When you make a purchase, we additionally collect your billing address, your phone number, and credit card information.
If you opt to pay via Amazon Payments, your email, billing address and shipping address will be automatically passed on to us by Amazon for the purposes of us shipping your order to you. Your order total will be automatically be passed on from us to Amazon Payments when you pay using this method, so that they are able to issue you with a receipt (we also give you itemized details of your order). We never see your credit card details when you pay with Amazon Payments.
Our site may collect some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you visit our site, we may collect certain non-personally identifiable information from your browser, such as your Internet service provider's address, the web page from which you came, and a record of your activity on our site. This information is not personally identifiable. If you visit our sites on a mobile device, we may collect information about the device, including the operating system and your location. Our site uses information collected through technology to make our sites more interesting and useful to you, help us with usability on our site to make your life easier, help us to ensure that our site works properly on your device, and help us generally improve the content and layout of our website, notify you about updates to our website, and contact you for marketing purposes.
When you supply us with personally identifiable information, the information you provide is added to your customer file. We use personally identifiable information in a limited number of ways. We use the information to complete transactions. For instance, if you contact us for help, we will use the information to contact you. If you place an order, we use your information to ship those goods to you. We use information collected to notify you if you've won a game or contest. Information we collect is also used to send you e-mail updates or news, information on products and services, discounts, upcoming events and newsletters about our brand(s) and other information we think you will find valuable, periodic mailings, and in some instances telephone contact. We do not give, share or sell your personally identifiable information with third-party companies. We keep your personally identifiable information confidential except as necessary for security or legal reasons, or to complete transactions (for example, providing your mailing address to UPS or FedEx when shipping goods).
The importance of security for all personally identifiable information associated with our users is of utmost concern to us. We take technical, contractual, administrative, and physical security steps to protect all visitors' information. We use secure socket layer (SSL) encryption to protect our entire site, including, but not limited to, credit card information and personally identifiable information. While we use encryption to protect information transmitted online, we also protect your information offline. Only individuals who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. Your credit card information is encrypted and is never stored in our database.
There are some things that you can do to help protect the security of your information as well. For instance, never give out your password, since this is what is used to access all of your account information. Also, remember to sign out of your account and close your browser window when you finish surfing the web so that other people using the same computer won't have access to your information. You should use caution when using public Wi-Fi, which can make your personal information available to others if not properly secured.
We will give out personal information as required by law, for example, to comply with a court order or subpoena. or to protect the safety and security of users and our site.