We are committed to helping you make the most of your time online within a trusted environment
Types of Information We Collect and How We Collect It
The majority of the product and service information posted on our sites is offered without our collecting any personally identifiable information from you. You can surf the website and view much of our content anonymously.
Information You Provide
There are a few activities on our sites where the collection of personally identifiable information is necessary. Those activities include things like making a purchase, subscribing to our newsletter, entering a contest or sweepstakes, giveaway, requesting a catalog, registering on our site, filling out a survey or questionnaire, or contacting us. We do not market to, seek to solicit information from, or knowingly collect information from children under 13. When we collect personally identifiable information, you will know because you will have to provide that information to us. For most non-purchase activities, we collect only your name, e-mail address, street address, and zip code. When you make a purchase, we additionally collect your shipping address, billing address, and your phone number. You may optionally be asked for your birth date.
Currently we accept payment by credit card or debit card. Our credit card and debit card transactions are processed by our processing partner Stripe. We at GrayFly Stationery LLC never see your full credit card or debit card details, nor are these details stored on our servers. Your order total will automatically be passed on from us to Stripe when you pay using this method. We will issue you with a receipt vie email, containing itemized order details.
Information Collected from You with Technology
Our site may collect some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you visit our site, we may collect certain non-personally identifiable information from your browser, such as your Internet service provider's address, the web page from which you came, and a record of your activity on our site. This information is not personally identifiable. If you visit our sites on a mobile device, we may collect information about the device, including the operating system and your location. Our site uses information collected through technology to make our sites more interesting and useful to you, help us with usability on our site to make your life easier, help us to ensure that our site works properly on your device, and help us generally improve the content and layout of our website, notify you about updates to our website, and contact you for marketing purposes.
How We Use the Personally Identifiable Information that We Collect
When you supply us with personally identifiable information, the information you provide is added to your customer file. We use personally identifiable information in a limited number of ways. If you place an order, we use your information to ship those goods to you. Or if you contact us for help, we will use the information to contact you. We use information collected to notify you if you've won a game or contest. Information we collect is also used to send you e-mail updates or news, information on products and services, discounts, upcoming events and newsletters about our brand(s) and other information we think you will find valuable, periodic mailings, and in some instances telephone contact. We do not give, share or sell your personally identifiable information with third-party companies. We keep your personally identifiable information confidential except as necessary for security or legal reasons, or to complete transactions (for example, providing your mailing address to UPS or USPS when shipping goods).
The Type of Security We Provide
The importance of security for all personally identifiable information associated with our users is of utmost concern to us. We take technical, contractual, administrative, and physical security steps to protect all visitors' information. We use secure socket layer (SSL) encryption to protect our entire site, including, but not limited to, personally identifiable information. While we use encryption to protect information transmitted online, we also protect your information offline. Only individuals who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. We never store any of your credit card details on our servers at any time.
There are some things that you can do to help protect the security of your information as well. For instance, never give out your password, since this is what is used to access all of your account information. Also, remember to sign out of your account and close your browser window when you finish surfing the web so that other people using the same computer won't have access to your information. You should use caution when using public Wi-Fi, which can make your personal information available to others if not properly secured.
Organizations That Help Protect the Security and Safety of our Users and our Sites
We will give out personal information as required by law, for example, to comply with a court order or subpoena. or to protect the safety and security of users and our site.
Changes to this Privacy Notice
Changes to this Privacy Notice will be posted on this page. If we make a material change to our privacy practices, we will provide notice on the site or by other means as appropriate.